Security Policy: Help Prevent Identity Theft


Jessica Recny
(404) 807-3403

The Internet allows you to handle many important financial transactions with tremendous ease, and from just about anywhere. But this financial freedom also presents another opportunity for fraudulent persons to try to access your accounts. Thus, it’s important for both Retire Smarter and you to take steps to help safeguard your information.

Identity theft and fraud are crimes that occur when a person deceptively gets a hold of another individual’s personal information and then uses that information to steal money or to commit other crimes.

A common challenge for financial institutions is ensuring that only the true account owners are transacting on an account or obtaining account-specific information. With so many recent headlines regarding large-scale privacy incidents, foreign lottery scams, and “phishing” attempts (an online scam involving fraudulent email messages asking for confidential information such as passwords or account numbers), there is an increasing number of risks to both investors and the companies entrusted to protect both their money and their personal data.


  • We secure all transactions using SSL and 256-bit encryption.
  • Password requirements: for your protection, we require password complexities to prevent unauthorized individuals gaining access to your account. Your password to the site must be 8-20 characters and include a number, both an upper- and lowercase letter, and no spaces.
  • Cybersecurity efforts: We recognize that protecting our systems infrastructure and the data it retains requires constant vigilance and action. Our information security framework is built upon regulatory requirements, industry standards, comprehensive internal guidelines, and other closely guarded controls that are designed to maintain the confidentiality, integrity, and availability of the critical data that we maintain on our systems.
  • We do not send any personal account information in any non-secure emails.
  • We will never send you an unsolicited email that requests your personal information.
  • Read about how we help guard your privacy here.

Retire Smarter will NEVER send you an email requesting personal information unless you initiated correspondence. Even then, we will request that you to submit that information only via a secure link on our website at or by contacting our Client Relations representatives via telephone to discuss. If you ever get an email that appears to be from Retire Smarter and is requesting any of your personal information via any other means, please do not respond; instead write to us at

Read all account statements and confirmations in a timely fashion. By enrolling in electronic delivery, we will notify you the same day a confirmation or statement is available, allowing you to access those documents on our website. If you did not enroll in electronic delivery, or if you receive a confirmation of an address change which you did not initiate, please contact us immediately.


  • Don’t share your passwords.
  • Change your password frequently.
  • Do not use the same password for multiple accounts.

Our Security Policy changes from time to time. We recommend that you review this page periodically for these changes. This notice was last updated January 2018. If you have any questions about our policies, write to us at P.O. Box 53194 – Atlanta, GA 30355 or call us at (404) 807-3403.